Collaborative Skills & Strategies

Improve your communication, collaboration, conflict management, meeting & decision skills with our open program or custom solutions.

A Negotiation Framework & Toolbox

You bring an open attitude and the hunger to learn - we'll bring the relevant, field-tested theories & methods - providing you with a powerful framework and highly useful toolbox for future negotiations, from the simple to the complex.
Negotiation Strategy

Our instincts are not always our best master. Discover which of your instinctive behaviours are serving as strengths – or weaknesses – toward serving your interests. See the bigger negotiation picture, and learn to unlock the potential of successful Negotiation Strategy.

Effective Preparation

How do you prepare? What are the key pillars of negotiation preparation? What if you only have 30 seconds to prepare in an elevator? We deliver a preparation methodology that helps you balance tensions, keep objectives in focus, and be more self-confident, and forward moving.

Conflict Management

Conflicts are often rife with emotions, biases, and lack of trust. How are you building or re-building trust? Is there a sequence approach to the issues that is wiser than another? Get access to a process in conflict management that is a necessity for any negotiator’s toolbox.

Complex Negotiations

Success principles for complex negotiations do not stray so far from those of simpler negotiations. Yet, the web of differing dynamics, multi-layers, multi-issues, and multi-cultures, require diligence & tact. Discover the right first moves for managing complexity.

Are you & the people you lead negotiating on behalf of your company from a common philosophy or negotiation framework? Are you working from measurable criteria or codes of conduct for negotiators to live up to? Imagine what could be possible if you were...


How heavily each of these skill-sets weigh in your development , depends on your natural negotiating style, your ambitions, the challenges you currently face, as well as the very nature of the situations you enter into. The good news is, you will gain practical & interactive learning in each of the skill areas below, and have a chance to apply them to your real-life cases that are current during and following the program period. We want to hep you broaden your portfolio as a professional & responsible negotiator. Our aim is to support the improvement of negotiation outcomes for every participant.
Essential competencies for leading successful negotiations
  • Process Setting

    Framing, Re-Framing, and Agendas all play a part in efficient PROCESS SETTING. It is often a negotiation in itself. Gain researched insights on the affects of different approaches, and add best practices to your toolbox.

  • Identifying Interests & Motivations

    Negotiation requires questioning & listening par excellence. You'll adapt new communication structures to identify INTERESTS & MOTIVATIONS, and gather critical pieces information influencing outcomes & trust.

  • Joint-Problem Solving

    Breaking out of the veritable box of 'positional bargaining' to find efficient trading zones takes strong facilitation skills, heuristics, and clear collaborative intent. Learn to optimize deal space through JOINT-PROBLEM SOLVING.

  • Responding to Difficult Tactics

    DIFFICULT TACTICS played by the other side throw us off balance. RESPONDING effectively is simple, but not easy. We'll create a productive practice zone for managing your own reactions & responses to the tactics you anticipate.

Programs & Solutions

Whatever your negotiation needs or challenges, we have a learning solution for you. Whether it is negotiation as an individual set of skills & strategies, as an organizational core competence, general refreshers, or preparation audits & simulations, our aim is to support improvement of negotiation outcomes of every participant we interact with. The blocks tabs below will tell you more about what is possible.

Open Program

The Generact Negotiation Program is an insightful and richly rewarding 4-day program (2 + 1 + 1 format) for those wishing to become a more professional & responsible negotiator. Whether you have years of negotiation experience, or you have just discovered the importance of negotiation in your life & career, this program delivers highly relevant learning, new action logic, and easily measured results.

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Tailored Programs

Tailored programs & solutions are our expertise. Many companies still apply the traditional model of sending individuals or small teams for development in our ‘open’ Generact Negotiation Program. It fills a need in the market for companies to develop high level negotiation skills through a unique methodology without co-ordinating in-house projects. This will continue to be the case, as good training is still good training. We put a great deal of effort & commitment into delivering the highest possible quality & resuts through that program, and the participant results have been impressive.  What we are seeing more & more of, however, are companies looking to develop Negotiation as a Core Competence within their organizations. Building the so-called Negotiating Organization requires a tailored in-house approach.

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Custom Simulations & Role Plays

As with our Tailored Programs, we offer a tailored opportunity to simulate specific types of negotiations. These can be 3rd Party Role Plays designed to highlight key negotiation challenges in context specific negotiations (HR, Environmental Policy, Cross Cultural, Distributive Bargaining, Buying, Selling, Collective Bargaining, Salary Negotiation, etc.), or they can be tailor-written for specific negotiations you are about to face for “war-gaming” effects.

Tailor a role-play!

Toolbox sessions

Negotiation is a deep ocean of learning. There are many ways to go about gathering new insights and creating behavior shifts & actions to affect outcomes for the better. Our Toolbox Sessions can be helpful. They are not designed to replace the deeper learning of a good Negotiation Framework, and a Accompanying Micro-skills, but more act as a supplement to, or and introduction of good negotiation practices.

Book at Toolbox Session!

No time for Tailored Company Programs? Schedule not matching for our Open Program? Don't let either stop the result. Connect about our shorter Toolbox Sessions...

Our Team

People passionate about negotiation, and your results...
Evan Westerlund
Evan Westerlund
Program Design, Trainer, Customer Relations
Professor Alain Lempereur
Professor Alain Lempereur
Program Design, Trainer, Customer Relations
Minna Westerlund
Minna Westerlund
Trainer, Customer Relations

What participants are saying...

We are honoured to have the opportunity to work with people who are open in their learning style, and consistently hungry to stretch themselves! They really make the dynamics of the program come alive, and through intentional application in their own negotiating contexts, they bring back & share good news and reflections!

Get in Touch!

Courage, Creativity & Collaboration will take us far together...
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